Quick and Efficient Support

Welcome to Magelln Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Office hours are 9:00 to 5:00 PT/PST Mon-Fri, excluding Canadian statutory holidays.

Open a New Ticket

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Please Wait!

Please wait... it will take a second!