In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Office hours are 9:00 to 5:00 PT/PST Mon-Fri, excluding Canadian statutory holidays.
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New TicketWe provide archives and history of all your current and past support requests complete with responses.
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